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Payment & Cancellation Policy

Thank you for choosing Passion Egypt Tours. To ensure complete clarity, mutual trust, and seamless booking operations, please review our comprehensive payment, deposit, and cancellation terms below.

Summary: We offer flexible deposit options, secure encrypted payment gateways, and transparent refund schedules.

1. Booking Deposit & Payment Schedule

  • Standard Tour Packages: A deposit of 25% to 50% of the total tour cost is required at the time of booking confirmation to secure domestic flights, hotel rooms, and Nile cruise cabins.
  • Peak Season & Holiday Bookings (Christmas, New Year & Easter): A 50% deposit is required due to strict advance reservation policies with airlines and luxury cruise lines.
  • Final Balance Payment: The remaining balance can be paid securely online prior to arrival or settled upon arrival in Egypt via credit card (Visa / MasterCard) or cash (USD, EUR, GBP, or EGP).

2. Accepted Payment Methods

  • Online Credit/Debit Card: Secure online payment link powered by 3D-Secure encrypted processing (Visa, MasterCard, American Express).
  • Bank Wire Transfer: Official bank account transfer details provided upon request.
  • Cash Upon Arrival: Accepted in major foreign currencies (USD, EUR, GBP) or Egyptian Pounds at official bank exchange rates.

3. Standard Cancellation & Refund Policy

Cancellation requests must be submitted in writing via email. Refunds are calculated according to the date written notification is received:

  • 40+ Days Prior to Arrival: 100% refund of deposit (minus bank processing fees and non-refundable domestic flight cancellation charges).
  • 39 to 30 Days Prior to Arrival: 85% refund of total tour cost.
  • 29 to 15 Days Prior to Arrival: 50% refund of total tour cost.
  • 14 to 1 Days Prior to Arrival: 25% refund of total tour cost.
  • No-Show on Departure Date: Non-refundable.

4. Force Majeure & Peace of Mind Guarantee

In the unlikely event of travel restrictions, flight cancellations by international airlines, or unforeseen global events, Passion Egypt Tours offers full credit vouchers valid for up to 24 months or flexible rescheduling with zero administrative penalty fees.

Need assistance with payment or cancellation? Contact our finance team at info@passionegypttours.com.